Privacy Policy

This Privacy Policy describes how we collect, use and protect the personal data of users of the website 21hours.it (“Site”). By using our Site, you accept the terms of this Privacy Policy.

1. Data Controller
The Data Controller of the personal data collected through the Site is:
21 Hours SRL
Email: [Insert email address]
Registered office: [Insert complete address]

2. Data collected
We collect the following personal data through the Site:

Data provided voluntarily by the user:

Name, surname and email address (for example through contact forms or registration).
Information sent when registering for the newsletter or for support requests.
Data collected automatically:

IP address, browser type, operating system, pages visited and time spent on the Site (through analysis tools such as Google Analytics).
Cookies and similar technologies (see section dedicated to cookies).
3. Purpose of data processing
The data collected will be used to:

Provide and improve the services offered on the Site.
Manage requests for information, support or registration.
Send marketing communications with explicit consent.
Analyze traffic and user behavior on the site to improve the user experience.
4. Legal basis of processing
The processing of personal data is based on:

The consent expressed by the user for specific purposes (e.g. marketing).
The need to fulfill contractual or legal obligations.
The legitimate interest of the Data Controller (e.g. improvement of services and security of the Site).
5. Data retention
Personal data will be retained for the period strictly necessary for the purposes indicated above, or in compliance with legal obligations.

6. Data sharing
The data will not be transferred or sold to third parties. However, we may be shared with:

External service providers (e.g. hosting, analysis tools, email marketing services).
Competent authorities in accordance with legal obligations.
7. Data security
We take appropriate technical and organizational measures to protect users' personal data from unauthorized access, loss or disclosure.

8. User rights
Users can exercise the following rights:

Access to their personal data.
Rectification or erasure of data.
Restriction or objection to processing.
Data portability.
Withdrawal of consent at any time (without prejudice to the lawfulness of processing based on consent before its withdrawal).
Submit a complaint to the supervisory authority (in Italy: Garante per la protezione dei dati personali).
To exercise their rights, users can contact us at: [Insert email].

9. Cookie
Our Site uses cookies to:

Improve navigation on the Site.
Analyze traffic and user behavior.
For further details on the cookies used and how to manage them, see our [Cookie Policy].

10. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy at any time. Updates will be posted on this page with updated revision data.

11. Contacts
For any questions regarding the Privacy Policy or the processing of personal data: